Privacy Policy

This policy explains what information Dretex collects when you use this site and how it's used.

What We Collect

When you place an order, we collect your name, delivery address, phone number and email address so we can fulfil and confirm it. If you create an account, we store your name, email and a securely hashed password. If you sign up for our newsletter or use the contact form, we store the email address (and for contact messages, your name and message) you provide.

How We Use It

We use your information to process and deliver orders, send order confirmation emails, respond to questions submitted through the contact form and only if you've subscribed, send occasional newsletter updates. We don't sell your information to third parties.

Cookies & Local Storage

This site uses your browser's local storage to keep you signed in and to remember your cart between visits. This is functional, not for advertising tracking.

Guest Checkout

You can order without creating an account. Guest order details are still stored so we can fulfil the order, process any return and keep accurate business records.

Data Retention

We keep order and account records for as long as needed to fulfil orders, handle returns and meet our own record-keeping needs.

Your Choices

You can unsubscribe from the newsletter at any time (a link is included in every email) and you can contact us to ask what information we hold about you or to request it be deleted subject to what we're required to keep for order and accounting records.

Changes to This Policy

We may update this policy as the store grows. The version shown here is always the current one.

Questions

Reach out through our Contact Us page with any privacy questions.